Cancel your credit card before you die..........

Discussion in 'Off-Topic Forum' started by CDsDontBurn, Jun 19, 2008.

  1. CDsDontBurn

    CDsDontBurn AMD & Petrol Heads Mod

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    Now some people are really stupid!!!! Be sure and cancel your credit cards before you die.

    This is so priceless, and so, so easy to see happening, customer service being what it is today.

    A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and added late fees and interest on the monthly charge. The balance had been $0.00 when she died, but now somewhere around $60.00. A family member placed a call to Citibank. Here is the exchange :
    ________________________

    Family Member: I am calling to tell you she died back in January.

    Citibank : The account was never closed and the late fees and charges still apply.

    Family Member : Maybe, you should turn it over to collections.

    Citibank : Since it is two months past due, it already has been.

    Family Member : So, what will they do when they find out she is dead?

    Citibank : Either report her account to frauds division or report her to the credit bureau, maybe both!

    Family Member : Do you think God will be mad at her?

    Citibank: Excuse me?

    Family Member : Did you just get what I was telling you - the part about her being dead?

    Citibank : Sir, you'll have to speak to my supervisor.


    Supervisor gets on the phone:


    Family Member : I'm calling to tell you, she died back in January with a $0 balance.

    Citibank : The account was never closed and late fees and charges still apply.

    Family Member : You mean you want to collect from her estate?

    Citibank : (Stammer) Are you her lawyer?

    Family Member : No, I'm her great nephew. (Lawyer info was given)

    Citibank: Could you fax us a certificate of death?

    Family Member : Sure. (Fax number was given )


    After they get the fax :


    Citibank : Our system just isn't setup for death. I don't know what more I can do to help.

    Family Member : Well, if you figure it out, great! If not, you could just keep billing her. She won't care.

    Citibank: Well, the late fees and charges do still apply. (What is wrong with these people?!?)

    Family Member : Would you like her new billing address?

    Citibank : That might help...

    Family Member : Odessa Memorial Cemetery , Highway 129, Plot Number 69.

    Citibank : Sir, that's a cemetery !

    Family Member : And what do you do with dead people on your planet???
     
    Robert McClelland likes this.
  2. Judas

    Judas Obvious Closet Brony Pony

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    rotfl
     
  3. Asmoday

    Asmoday Demonic

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    Christ...:lol:
     
  4. mkk

    mkk Well-Known Member

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    :lol:
     
  5. OmegaRED

    OmegaRED Relapsed Gamer

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    Is this real or someone being creative?
     
  6. CDsDontBurn

    CDsDontBurn AMD & Petrol Heads Mod

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    idk. i just found it online and thought i should share :)
     
  7. Mousey

    Mousey HH's Official Rodent

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    lol priceless. nice one cdb :D
     
  8. Calliers

    Calliers Is turning over a new leaf..... Staff Member

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    LOL, could happen. :)
     
  9. Fr4nk3nst41n

    Fr4nk3nst41n New Member

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    that supervisor is a complete idiot, billing dead people happens ALL THE TIME. the normal thng to do is to check the death certificate, and then cancel the bill.
     
  10. Robert McClelland

    Robert McClelland I'm An Uncle for 2nd time Staff Member

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    HAHAHAAH very funny :) good one CD
     
  11. mos2k

    mos2k HH's Hermit

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    LMAO.. sheesh.. when did citibank start hiring retards?
     
  12. Customgamer1

    Customgamer1 Fell off the tech wagon

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    LOL...

    I was unaware they bill you when you have $0 credit?
     

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