Help! My Psu Keeps Shutting Down Randomly

Discussion in 'Hardware Discussion & Support' started by LilRazor, Jan 9, 2009.

  1. LilRazor

    LilRazor Active Member

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    Hi
    Last Year Around December I Had Some Issues With My Enermax 535W Shutting Down Unexpectedly When On Normal Usage And Im Unable To On My Computer Again But After A Few Hours Im Finally Able To Boot This Does Not
    Always Happen Usually 2 Times 1 Week But Then The Problem Went Away
    So Now I Think The Problem Is Back My Computer Just Off Suddenly And I Could Not Reboot For A Few Minutes. So I Was Wondering Is My Psu Faulty?
    I Only Got It Less Than A Year

    Edit : I Pop In Another Psu And It Seems To Work But Then I Pop Back The Enermax It Does Not Respond At All Untill Awhile Later

    Thanks
     
    Last edited: Jan 9, 2009
  2. Neshi

    Neshi HH's cuddly Blue Bear

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    sounds like a faulty PSU. Considering it didn't happen while you had another PSU in there, and the problem came back after you put the old one in there again.

    Btw, typing every word with a capital letter is pretty annoying to read.
     
  3. comp_ali

    comp_ali Sniper

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    Try contacting the reseller for warranty service (as you bought it from less than year) may be you will get a replace or at least get the psu repaired. :lol:
     
  4. kris23

    kris23 Going Insane.....

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    what they said, your system specs are inline with the PSU's capabilities so it should handle still. if the reseller wont help you, contact enermax they should help
     
  5. Nicu Balmus

    Nicu Balmus Сказочный долбоёб

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    *edited.
     
    Last edited: Jan 11, 2009
  6. OldBuzzard

    OldBuzzard DH's oldest Geek

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    That is something that he should not do!

    You are telling him to void his warrantry. IF there are bad components inside the PSU it's replaceable under warranty, but ONLY if he hasn't opened it up.

    LILRazor:

    Sounds like you just happened to get a bad one that died early. Especially if it's this one:
    http://www.driverheaven.net/reviews/enermax535/

    It sounds like you need to contact the re-seller, or Enermax, and start the RMA process.
     
    Last edited: Jan 10, 2009
  7. Mac Daddy

    Mac Daddy New Member

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    Did this start reoccurring after adding the new card you won?
     
  8. Tipstaff

    Tipstaff Well-Known Member

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    Exactly. That PSU "should" have a 3 year warranty on it from Enermax. Open it up, and your screwed. You might be able to get away with it, but most times there is a "warranty void if opened" seal on them. Break that, and it's a dead giveaway that you opened it.
     
  9. kris23

    kris23 Going Insane.....

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    i cannot stress this enough, DO NOT open your PSU, just call enermax or email them and tell them about your issue, they should help.
     
  10. LilRazor

    LilRazor Active Member

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    Oh ok then ill take my psu back and ask the shop to check =D

    @ Mac Daddy
    Nope the card i won is in another rig
     
  11. Mac Daddy

    Mac Daddy New Member

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    OK on the card and on the PSU I agree with Kris, Tipstaff and OB taking it back under warranty is best ... Let us know how you make out ;)
     
  12. LilRazor

    LilRazor Active Member

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    Sure Thanks

    Edit:

    It happens and goes away o_O
    Also It seems weird i took it to the shop they said they could not find out whats wrong and they said if i wanted to send it back for warranty they told me to send it after chinese new year =.=
    oh yea did some reading about psu overloading it seems to fit the problem im getting lately
    if my psu is overloading or so im might be getting Thermaltake cable management 700W if thats fine

    rite now my psu is working fine < i know its weird
    oh yea i almost forgot this problem also happens when i open up i case and change the fans , clean and ive also herd some like spark sound o_O
     
    Last edited: Jan 11, 2009
  13. Cow_160483

    Cow_160483 HH's only cow moooooo...

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    to me it sounds like your PSU is shorting with the case, i would check that non of the cables from the PSU are touching the case in any way, had something similar hapen to me on my old PC and found out that it was because one of the wires was bare and touching the case, just check that out as a possibility. good luck but as everyone above has said its best to just take it back.
     
    Last edited: Jan 12, 2009

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