their products. I ordered some products from an online shop, I got confirmation on the 5th of August. The products were immediately available. After two weeks there was nothing. I called them and the guy on the phone (from his saying he was the owner of the shop) told me that one of the 3 products was not actually available and they were waiting for a new arrival. He would call me the next day to inform me of how long it would take. No calls. Almost two weeks more, yesterday, I give him another call. He tells me he doesn't know why there is a delay, he will talk to his employees to find out why and call me tomorrow (ie today). No calls. Five minutes ago I call him again and tell him I want to cancel my order. I try to tell him the reason and I can barely finish a sentence when he interrupts me and says something like "yeah yeah, ok ok fine". Unbelievable. These people have companies and make a ton of money and I am almost poor. Well, I assume he makes money, I don't know what the hell is his problem. I couldn't live with my self with this lack of professionalism. I would be too ashamed if I ever was this bad, to even look in the mirror.