Last Known Good Configuration

Discussion in 'Windows & Other OS Discussion & Support' started by talkshowhost, Aug 28, 2005.

  1. PangingJr

    PangingJr Member

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    Hmm Ok.
    Did you install the Norton Ghost and create an image of the OS partition after the fresh install of Windows XP ?

    also, please provide your hardware specifications? and list all of the software and drivers that have been installed by you up to the time of the first error has occured.
     
  2. talkshowhost

    talkshowhost New Member

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    cheers everyone,
    i'll look into changing the IRQ settings in the BIOS i havent' changed any of these manually but i'll check and make sure.

    I haven't installed norton ghost but i have been keeping regular sysetm restores after installing each piece of software so if i get the BSOD i go to last known good config and restore back to previous working state.
    As for the software installed its just the standard stuff ilike office,photoshop, winamp, etc all which i have on before without any problems.
    As for drivers im currently using:
    Motherboard - nForce 5.10 WinXP2K
    Graphics - Omega 2.6.5.3
    Audio - been trying to install KX Project 3537 but keep getting error messages but my soundcard is out of the system at the moment
    USB - drivers off my motherboard CD
    Keyboard and Mouse - latest Intellipoint and intellitype software from microsoft.
    Am running linksys wirless adapter v4 drivers for wirless USB adapter.
    Latest SATA drivers from ASUS site for hard drive.

    Other than ive got very basic stuff set up just after formatting the system.

    hope this is enough info for now.

    EDIT: I have just checked the BIOS and all the IRQ settings are set to auto. As i just formatted the settings in windows for IRQ will just be as standard.
     
    Last edited: Sep 11, 2005
  3. PangingJr

    PangingJr Member

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    you will not be able to use the system until you can find the cause of the problem and a fix or a workaround for it.
    so reformat and reinstall Windows again if you have to. you'll have to test your hardware and software systems by using all of the old drivers that you have used before this problem occurs. if you can't remember you might have to start with the least possible hardware (onborad sound, one hard drive, a CD-Rom and a stick of RAM,..) and install Windows... then add more hardware devices and its drivers to the Windows system... and during the process use an official drivers for all of the devices, don't change any Windows settings.

    also, once the fresh install of Windows XP is finished create an image of the OS partition. or don't install any drivers yet and create an image of the OS partition by using an imaging program that can be used from a boot CD or a floppy under DOS or Linux. (Paragon Drive Backup, Ghost version 8.x, Acronis True Image, Etc)

    -----

    also, after you finished installing all of the basic drivers (if possible don't use the PCI sound device yet since the last time you have an error once you installed its drivers), and if there is no error you would create another image of the OS partition again.

    then, start installing the standard stuff you have mentioned, and do just like you did before, but if you get the error again at any point don't restore your system with the LKG configuration nor use the Windows restore. but restore your Windows with the partition image you've created. and then start over from this point on and skip the one that causes the error...
     
    Last edited: Sep 11, 2005
  4. talkshowhost

    talkshowhost New Member

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    ok i reformatted again and have norton ghost running this time (is there any reason that LKG config is not a good way to go?) The stuff thats installed at the moment is as above using those drivers, The KX audio drivers installed this time and the following progs in add/remove programs:
    Asus probe
    Asusupdate
    ATI Display Driver
    Blueyonder instant support tool
    J2se Runtime Environment
    LiveUpdate 2.0 (Symantec)
    KX Project Audi Driver 3537
    Microsoft Intellitype
    Microsoft INtellipoint
    Microsoft.NEt Framework 1.1
    Microsoft Offcie XP
    Firefox 1.06
    Multires
    Nero 6
    Norton Ghost
    NVIDIA Drivers

    Have also updated XP Pro with all the latest updates from microsoft.

    Managed to get a image of my C drive after the above programs where insatlled and after i tried to insatll Windows MEdia PLayer 10 i get the BSOD and the MUTIPLE_IRP_COMPLETE_REQUESTS error again.

    Have restored my C Drive using norton so it is as above.
     
  5. PangingJr

    PangingJr Member

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    ok, will have you do some file compare... first, compare the "CurrentControlSet" registry key.

    restore Windows system with the image you created.
    once the Windows is up and running use the Registry Editor to export the "CurrentControlSet" registry key,
    name the exported reg file as "CCS_without_WMP10.reg" and save it anywhere out side the OS partition.
    and then, install the Windows Media Player 10 and do not reboot but go to the CurrentControlSet registry key,
    and exxport the key and name it "CCS_with_WMP10.reg".
    then use Windiff.exe or google 'registry compare' for a registry utility that compares the contents of two files. and post the different
     
  6. PangingJr

    PangingJr Member

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    also, edit your boot.ini file... add " /BOOTLOG " switche to it, this causes the Windows to write a log of the boot to a file called "Ntbtlog.txt" and this file will be located in \WINDOWS. then reboot a couple times. then locate the Ntbtlog.txt, and copy the contain information on the file (info for one boot only) and post.
     
  7. talkshowhost

    talkshowhost New Member

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    First off just like to say thanks for all the help your giving me i really hope we can get to the bottom of this.

    Exported both the registry entries though im not quite sure what im looking for when i use windiff.

    Here's the bootlog:
    Loaded driver \WINDOWS\system32\ntoskrnl.exe
    Loaded driver \WINDOWS\system32\hal.dll
    Loaded driver \WINDOWS\system32\KDCOM.DLL
    Loaded driver \WINDOWS\system32\BOOTVID.dll
    Loaded driver ACPI.sys
    Loaded driver \WINDOWS\System32\DRIVERS\WMILIB.SYS
    Loaded driver pci.sys
    Loaded driver isapnp.sys
    Loaded driver pciide.sys
    Loaded driver \WINDOWS\System32\DRIVERS\PCIIDEX.SYS
    Loaded driver MountMgr.sys
    Loaded driver ftdisk.sys
    Loaded driver dmload.sys
    Loaded driver dmio.sys
    Loaded driver PartMgr.sys
    Loaded driver VolSnap.sys
    Loaded driver atapi.sys
    Loaded driver si3112r.sys
    Loaded driver \WINDOWS\system32\drivers\SCSIPORT.SYS
    Loaded driver nvatabus.sys
    Loaded driver disk.sys
    Loaded driver \WINDOWS\System32\DRIVERS\CLASSPNP.SYS
    Loaded driver fltmgr.sys
    Loaded driver PQV2i.sys
    Loaded driver KSecDD.sys
    Loaded driver Ntfs.sys
    Loaded driver NDIS.sys
    Loaded driver nv_agp.sys
    Loaded driver Mup.sys
    Loaded driver \SystemRoot\System32\DRIVERS\amdk7.sys
    Loaded driver \SystemRoot\System32\DRIVERS\usbohci.sys
    Loaded driver \SystemRoot\System32\DRIVERS\usbehci.sys
    Loaded driver \SystemRoot\system32\DRIVERS\NVENET.sys
    Loaded driver \SystemRoot\system32\drivers\kx.sys
    Loaded driver \SystemRoot\System32\DRIVERS\gameenum.sys
    Loaded driver \SystemRoot\system32\DRIVERS\imapi.sys
    Loaded driver \SystemRoot\System32\DRIVERS\cdrom.sys
    Loaded driver \SystemRoot\System32\DRIVERS\redbook.sys
    Loaded driver \SystemRoot\System32\Drivers\GearAspiWDM.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\ati2mtag.sys
    Loaded driver \SystemRoot\System32\DRIVERS\fdc.sys
    Loaded driver \SystemRoot\System32\DRIVERS\serial.sys
    Loaded driver \SystemRoot\System32\DRIVERS\serenum.sys
    Loaded driver \SystemRoot\System32\DRIVERS\parport.sys
    Loaded driver \SystemRoot\system32\drivers\msmpu401.sys
    Loaded driver \SystemRoot\System32\DRIVERS\audstub.sys
    Loaded driver \SystemRoot\System32\DRIVERS\rasl2tp.sys
    Loaded driver \SystemRoot\System32\DRIVERS\ndistapi.sys
    Loaded driver \SystemRoot\System32\DRIVERS\ndiswan.sys
    Loaded driver \SystemRoot\System32\DRIVERS\raspppoe.sys
    Loaded driver \SystemRoot\System32\DRIVERS\raspptp.sys
    Loaded driver \SystemRoot\System32\DRIVERS\msgpc.sys
    Loaded driver \SystemRoot\System32\DRIVERS\psched.sys
    Loaded driver \SystemRoot\System32\DRIVERS\ptilink.sys
    Loaded driver \SystemRoot\System32\DRIVERS\raspti.sys
    Loaded driver \SystemRoot\System32\DRIVERS\rdpdr.sys
    Loaded driver \SystemRoot\System32\DRIVERS\termdd.sys
    Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys
    Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys
    Loaded driver \SystemRoot\System32\DRIVERS\swenum.sys
    Loaded driver \SystemRoot\System32\DRIVERS\update.sys
    Loaded driver \SystemRoot\System32\DRIVERS\mssmbios.sys
    Loaded driver \SystemRoot\System32\DRIVERS\usbhub.sys
    Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\flpydisk.sys
    Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS
    Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS
    Did not load driver \SystemRoot\System32\Drivers\i2omgmt.SYS
    Did not load driver \SystemRoot\System32\Drivers\Changer.SYS
    Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS
    Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
    Loaded driver \SystemRoot\System32\Drivers\Null.SYS
    Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
    Did not load driver \SystemRoot\System32\Drivers\i8042prt.SYS
    Did not load driver \SystemRoot\System32\DRIVERS\kbdhid.sys
    Loaded driver \SystemRoot\System32\drivers\vga.sys
    Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
    Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
    Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\rasacd.sys
    Loaded driver \SystemRoot\System32\DRIVERS\ipsec.sys
    Loaded driver \SystemRoot\System32\DRIVERS\tcpip.sys
    Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
    Loaded driver \SystemRoot\System32\drivers\afd.sys
    Loaded driver \SystemRoot\System32\DRIVERS\netbios.sys
    Did not load driver \SystemRoot\System32\DRIVERS\processr.sys
    Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\rdbss.sys
    Loaded driver \SystemRoot\System32\DRIVERS\ipnat.sys
    Loaded driver \SystemRoot\System32\Drivers\PQIMount.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\m4301A.sys
    Loaded driver \SystemRoot\System32\DRIVERS\mrxsmb.sys
    Loaded driver \SystemRoot\System32\DRIVERS\wanarp.sys
    Loaded driver \SystemRoot\System32\Drivers\Fips.SYS
    Loaded driver \??\C:\Program Files\Radeon Omega Drivers\v2.6.53\ATI Tray Tools\atitray.sys
    Loaded driver \SystemRoot\System32\DRIVERS\usbccgp.sys
    Loaded driver \SystemRoot\System32\DRIVERS\hidusb.sys
    Loaded driver \SystemRoot\System32\DRIVERS\mouhid.sys
    Loaded driver \SystemRoot\System32\DRIVERS\point32.sys
    Loaded driver \SystemRoot\System32\DRIVERS\kbdhid.sys
    Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\ndisuio.sys
    Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS
    Did not load driver \SystemRoot\System32\DRIVERS\rdbss.sys
    Did not load driver \SystemRoot\System32\DRIVERS\mrxsmb.sys
    Loaded driver \SystemRoot\system32\drivers\wdmaud.sys
    Loaded driver \SystemRoot\system32\drivers\sysaudio.sys
    Loaded driver \SystemRoot\system32\drivers\splitter.sys
    Loaded driver \SystemRoot\system32\drivers\aec.sys
    Loaded driver \SystemRoot\system32\drivers\swmidi.sys
    Loaded driver \SystemRoot\system32\drivers\DMusic.sys
    Loaded driver \SystemRoot\system32\drivers\kmixer.sys
    Loaded driver \SystemRoot\system32\drivers\drmkaud.sys
    Loaded driver \SystemRoot\System32\DRIVERS\mrxdav.sys
    Loaded driver \SystemRoot\System32\Drivers\ParVdm.SYS
    Loaded driver \??\C:\WINDOWS\system32\drivers\aslm75.sys
    Loaded driver \??\C:\WINDOWS\system32\bxShield.sys
    Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
    Did not load driver \SystemRoot\System32\DRIVERS\ipnat.sys

    Thanks again.
     
  8. PangingJr

    PangingJr Member

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    the most useful information that you'll get from this registry compare will be in the CurrentControlSet\Services subkeys.
    be sure to get all of the different entries on this area.

    since both reg files that you've already exported will be large file,
    you can create 2 new reg files, name them anything that you can recognize...
    and then copy the registry information starting from "[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services]" to the end,
    then paste on the new files and use the Windiff to compare these 2 new files...

    and here's...
    How to Use the Windiff.exe Utility
    http://support.microsoft.com/default.aspx?scid=kb;en-us;159214
     
  9. PangingJr

    PangingJr Member

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    the CurrentControlSet\Services subkeys tells us the info on services and drivers (include the Non PnP drivers) that loads during Windows startup.
    i like to see the entries that have been added or changed after you installed the WMP 10.
     
  10. talkshowhost

    talkshowhost New Member

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    ok i restored my drive again with norton and then only exported only the CurrentControlSet\Services part of the registry. I really don't have a clue what to look for but i uploaded them both if you wouldn't mind having a look at them for me.

    Before media player:
    link removed
    After media player:
    link removed

    Many thanks once again.
     
  11. PangingJr

    PangingJr Member

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    for your security remove those reg file from server if you can. otherwise, edit your post to remove the links.
     
  12. md5

    md5 New Member

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    removed those links from talkshowhost's post. I still have them if anyone needs them and wishes to help
     
  13. md5

    md5 New Member

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    OK from what I saw with a quick compare.... after installing WMP10, go to start->run, type "services.msc" and stop+disable the "Windows User Mode Driver Framework" service (that's installed with WMP10). Do the same for the service "WMDM PMSP Service"
     
  14. PangingJr

    PangingJr Member

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    this's the new services and drivers that WMP 10 has added to the Windows system.
    the service/driver is auto start/load with the Windows. they may or may not be directly caused the BSOD...
    [​IMG]

    here's about the driver - http://www.microsoft.com/whdc/driver/wdf/wdf-intro.mspx

    when i have time i'll see if more information about this drivers and its compatible with other drivers are available through the WMP newsgroup and let you know if i found any...

    ------

    the kmixer (Kernel Mode Audio Mixer) driver entries are also changed. will have to find some info about this changes too.
     
    Last edited: Sep 12, 2005
  15. PangingJr

    PangingJr Member

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    locate a file name wdfmgr.exe in your system32, then R-click on the file, get and post the file version info please.
     
  16. PangingJr

    PangingJr Member

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    thanks Md5 for taking that action. i thought he would need to edit out some of the info on the files with regard to his connections information before he posts the files. didn't have much time to look at the reg file completely yesterday i just looked at them and with the connection that he uses there's nothing to worry about.

    below is what we need to see/know... What's the different between the two files.
    [​IMG]

    -----------

    sorry, i didn't read your post well.
    as you know we are trying to find the cause of the problem so that we can locate a fix or find a way around it. when we have to start the process over i'd like you to restore the operation of the Windows with exact image since this will return everything to the previous state completetly, which the LKG configuration and the XP's system restore tool cannot do that.

    and as i can see this is one of a difficult problem and you may need to restore the Windows to the previous state many time before we can even find abit of information that we think that might help (something i forgot to ask or tell you the last time and you ahve to start over.). i cannot tell you to reformat/reinstall the Windows so many times so the exect image is the best way to go about...

    -------

    also, as i've said before. you will not be able to use the system until you can find the cause of the problem and a fix or a workaround for it.
    you'll have to test your hardware and software systems by using all of the old drivers that you have used before this problem occurs. another words.. return you Windows system (both hardware and software are included) to previous state which you never see this problem happens.

    have you ever tried that yet? if not, try that. and list all the changes you've made to the Windows system up to the point where you found this problem.
     
    Last edited: Sep 13, 2005
  17. talkshowhost

    talkshowhost New Member

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    thanks again for all the help i really do hope we can find a fix for this cause it's starting to drive me bananas. Had a look for the file version of wdfmgr.exe and it is 5.2.3790.1230.

    I am just about to try and reformat and install windows using the exact same drivers that i had before (just need to find kx audio driver 3536 first) and see if this problem still occurs. I'll post back when i have the net up and running and hopefully a lack of BSOD!
     
  18. PangingJr

    PangingJr Member

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    you don't know which hardware to change so it would help fixing the problem, you can't use the software you like cause it give a BSOD everytime you try installing it. so this would be the worst kind of problem in the PC.

    i want you to be able to fix the problem. i'm sure you'll find the cause of the BSOD but it may take time just be patient.
     
  19. talkshowhost

    talkshowhost New Member

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    ok things are looking good at the moment. Ive reformat windows again but this time used an older graphics card driver and an older audio driver. I've installed all the drivers for all hardware attached to the system and even managed to install WM10 along with quicktime, winboost and a couple of others that it had crashed on previously and at the moment there is no sign of a blue screen :).

    When i get back in tonight i will try install all the usual programs i have on and see what happens. I just have my fingers crossed at the moment each time i restart in case the BSOD decides to rear its uglt head again.

    So all is well at the moment (touch wood) but i'll not be convinced till everything else is installed and i give it some proper stress tests and benchmarks to see if it is truly working properly. I will keep you posted.
     
  20. PangingJr

    PangingJr Member

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    thanks for keeping us posted. it's just not clear yet but that's the right way to go.
     

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