Netflix Critics Slam 'Throttling'

Discussion in 'Industry News' started by Iria, Feb 11, 2006.

  1. Iria

    Iria New Member

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    SAN FRANCISCO -- Manuel Villanueva realizes he has been getting a pretty good deal since he signed up for Netflix's online DVD rental service 2 1/2 years ago, but he still feels shortchanged. That's because the $17.99 monthly fee that he pays to rent up to three DVDs at a time would amount to an even bigger bargain if the company didn't penalize him for returning his movies so quickly.

    Netflix typically sends about 13 movies per month to Villanueva's home in Warren, Michigan -- down from the 18 to 22 DVDs he once received before the company's automated system identified him as a heavy renter and began delaying his shipments to protect its profits.

    The same Netflix formula also shoves Villanueva to the back of the line for the most-wanted DVDs, so the service can send those popular flicks to new subscribers and infrequent renters.

    The little-known practice, called "throttling" by critics, means Netflix customers who pay the same price for the same service are often treated differently, depending on their rental patterns.
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    Read More / Source: Wired News
    [​IMG]
     
  2. dipstick

    dipstick New Member

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    I have definitely noticed this with Netflix:(
     
  3. Al_Vampyre

    Al_Vampyre Well-Known Member

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    'Unlimited' broadband anyone??
     
  4. XSwiftX

    XSwiftX New Member

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    I have noticed the same thing as well. Pretty pathetic buisness practice. Someone else will step up to the plate soon enough and netflix will go by the wayside.
     
  5. dipstick

    dipstick New Member

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  6. Necrosis

    Necrosis Well-Known Member

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    I knew that was not just my imagination!
     
  7. merlinxi

    merlinxi The Paranoid Cook

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    Well we all know what people are doing if they are renting 18 a month, I mean come on. No one is stupid.
     
  8. Paradox Enigma

    Paradox Enigma Lurker

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    Switched to Blockbuster after trial with Netflix... Blockbuster seems better, but I've noticed that it's still hard to get new releases... I think they wait until the brick-n-mortar stores are done with them before expanding their inventory of new releases...but they give you 2 coupons/month for free rentals at the b-n-m stores, so I guess that's how you get the new releases.
     
  9. dipstick

    dipstick New Member

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    Well, what one "does" with them is of little matter. They should not advertize their service as unlimited rentals when in fact they are limiting shipments. They got sued for this not long ago if im not mistaken; I got a free month out of it
     
  10. Necrosis

    Necrosis Well-Known Member

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    Did you remember to switch your plan back over after that "free" month. If you didn't that means now you're paying the price for the higher plan.

    Also if the rentals are not really unlimited then they should say just so.
     
  11. dipstick

    dipstick New Member

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    Yup, definitely didnt forget. Their sneaky ways dont work on me:p
     
  12. The_Neon_Cowboy

    The_Neon_Cowboy Well-Known Member

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    Bah ...

    As for he who spoke the evail word "Blockbuster" that chaged me late fees
    on moviews I've return a whole day early. I've never turned a movie in late
    and I've rarle never showed up and not had a late fee waiting on me. Its not
    my fault if thier staffed by retards who can't check thier dang movies in....
     
  13. YAYitsAndrew

    YAYitsAndrew Anti-Piracy Poster Boy

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    I agree. At least post a warning if you're going to use the **ockbuster word.
     
  14. Paradox Enigma

    Paradox Enigma Lurker

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    heh - didn't realize it was taboo...
     
  15. Necrosis

    Necrosis Well-Known Member

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    Hmm

    http://www.netflix.com/TermsOfUse
     

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