For those of you in the United kingdom unaware of the recent policy changes that NTL have made to their broadband policies. Let me recap: ntl: home's broadband and dial-up services are intended for normal recreational or educational use by individuals and families and our pricing and network architecture have been designed accordingly. Customers who use the services more heavily than a normal home user will reduce the performance of the network for other customers. "Normal use" of the service is defined as up to 1 gigabyte downstream of data transfer daily (which equates to approximately 200 music tracks, 650 short videos, 10,000 pictures or around 100 large software programmes downloaded per day). Today I emailed NTL regarding this matter. I received an email from NTL Aizad Hussain, Managing Director for NTL home services a few hours later. this was his reply. EDIT: Just found out its a stock email from a published link and page on their website, isnt that professional.