NTL 1 gig a day broadband cap new information

Discussion in 'Industry News' started by HardwareHeaven, Feb 9, 2003.

  1. HardwareHeaven

    HardwareHeaven Administrator Staff Member

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    For those of you in the United kingdom unaware of the recent policy changes that NTL have made to their broadband policies. Let me recap:

    ntl: home's broadband and dial-up services are intended for normal recreational or educational use by individuals and families and our pricing and network architecture have been designed accordingly. Customers who use the services more heavily than a normal home user will reduce the performance of the network for other customers.

    "Normal use" of the service is defined as up to 1 gigabyte downstream of data transfer daily (which equates to approximately 200 music tracks, 650 short videos, 10,000 pictures or around 100 large software programmes downloaded per day).


    Today I emailed NTL regarding this matter.

    I received an email from NTL Aizad Hussain, Managing Director for NTL home services a few hours later. this was his reply.

    EDIT: Just found out its a stock email from a published link and page on their website, isnt that professional.
     
  2. David

    David Banned

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    Thats messed up glad my isp dont do stupid **** like that
     
  3. ToshiroOC

    ToshiroOC Unbiased.

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    If the article gets approved, we may be getting /.ed soon...
     
  4. ivan300

    ivan300 Booooo

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    i use shaw a isp in bc canada and they also have a dl cap. the funny thing is that i d/l almost 2x as much as my friends and they get phoned and i dont :p,

    on their website they say "Shaw reserves the right to set specific limits for Bandwidth Usage and charge for excessive Bandwidth Usage for residential Services at any time"

    so im guessing they have no specific cap, so what would be overdoing it 20gb d/l + ?
     
  5. ToshiroOC

    ToshiroOC Unbiased.

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    Well, makes me wonder, if all they are going to do is this in reponse to your email is do this, then they probably aren't going to do anything to enfore the cap...
     
  6. Matth

    Matth Flash Banner Hater

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    http://news.bbc.co.uk/1/hi/technology/2740621.stm

    It's getting around!

    Now other people have questioned the need for 1Gb (other than for downloading warez or porn), or lamented the situation in (say) Australlia, where capping is the norm - forgetting that it crept in THERE with one, then both major providers capped previously uncapped accounts.

    Mind you, I have NO SYMPATHY for JERKS who boast of downloading 13Gb in one day - that IS abuse!
     
  7. LPitt

    LPitt New Member

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    NTL aren't right though as BT don't have a 1Gb a day limit on downloads.

    The site says:

    Note that it says BT 'MAY' introduce further charges for customers who exceed this figure.

    When this was announced I contacted BT for a confirmation on the charges and their official line was that someone downloading 1Gb a day would actually be someone downloading 7Gb a week on average - which is rare even for me!

    Also, they have no plans to do this currently. It's their for the future in case the ADSL congestion becomes a problem.

    Laurence
     
  8. Matth

    Matth Flash Banner Hater

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    It also appears that the cap noted for BT ADSL, only applies to their retail BT Openworld version - other resellers will have their own, often better terms, and likely lower prices as well.

    The same BT Openworld who caused a storm of protest and leavings by cutting unmetered dialup to 150 hours per month.


    NTL's history reads REALLY badly.

    From giving dialup internet free (with a second phone line?), or a very cheap 64k cable as part of the "Triple Digital" deal, to charging £10 (discounted to £5 for a while).

    The TV packages have been rearranged several times, usually unfavourably to those on a single extra pack.
    Channels have been dropped - eg. The Performance Channel, even though this is reportedly still available on Telewest.

    It has often been reported, that NTL's aim, rather than any real progress, is to extract maximum income for minimum outlay, from an existing customer base who they expect to remain due to inertia or lack of alternative provision.

    There is also this cosy little duopoly ... You are in an NTL area ir a TELEWEST area - and the cannot / do not or will not intrude on each others turf. If you're lucky, ADSL is an alternative, but going direct to BT Openworld for it is a really stupid move!


    The NTL newsgroup servers have also been a bone of contention for a long time - the latest shghot being the removal of a swathe of binaries.

    PS. Additionally, if not actually stated in the AUP, somebody on NTHELLWORLD reported being given a maximum of 300Mb per day for upload - though the service architecture does make upload traffic a lot more harmful than download
     

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