Nvidia abandons Uli users

Discussion in 'Hardware Discussion & Support' started by PandaZ3, Sep 13, 2007.

  1. PandaZ3

    PandaZ3 Active Member

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    To help someone else, I posed the question / statement to Nvidia

    "Need Sata and Vista to work on A64 board with Uli 1689 Chipset

    2.20 doesn't do it."

    They gave me a reference number ''070911-000191'.

    It will take a day or two for them to answer they say and when I get it I will post back. If necessary I will cut and paste your problem.
    __________________
    Well a quick but unsatisfactory response

    "Hello Gary,

    Thank you for contacting NVIDIA Customer Care.

    As I understand you would like to use SATA and the Windows Vista OS with a ULI 1689 Chipset based Board.

    We're sorry, but we will not be able to address ULI issues, as we do not provide complete assistance for ULI products via this forum. The only support that is provided for the ULI products by us is the drivers. Hence, I request you to contact ULI for further assistance with the ULI products.

    You can also visit the link given below for additional information."


    The Link takes me to this answer

    "ULi products are no longer for sale through NVIDIA.

    Information regarding ULi products can be found here

    Drivers for ULi products are available for download here"

    The driver links just go to same old 2.20 drivers

    It would appear that Nvidia bought out their competition (Uli) to shut them down

    Added 09/12/07

    Response (MP) 09/12/2007 01:47 PM
    Hello Gary,

    Your case is being escalated to our Level 2 Tech Support group. The Level 2 agents will review the case notes and may attempt to recreate your issue or find a workaround solution if possible. As this process may take some time we ask that you be patient and a Level 2 tech will contact you as soon they can to help resolve your issue.

    Best Regards,
    NVIDIA Customer Care



    Gary,

    This support website is designed to support products purchased directly from NVIDIA, such as the NVIDIA Dual TV tuner card, NVIDIA Pure Video DVD Decoder, and QuadroPlex. We also address Presales questions about NVIDIA based products and technology.

    There isn't any new ULi drivers nor any plans that we know of to further develop ULi software. Im very sorry but we will not be able to help you with your ULi based system via this support forum.

    Regards,
    NVIDIA
     
    Necrosis likes this.
  2. Judas

    Judas Obvious Closet Brony Pony

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    yep... same answers i got
     
  3. mkk

    mkk Well-Known Member

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    Support was canned well before they quit selling the chips too. I'm "upgrading" to a refurbished 939 board partly because of this.
     
  4. PandaZ3

    PandaZ3 Active Member

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    I have 4 Uli Board, but XP home on 3 and XP64 on the last one. I do use Vista but on a Nvidia board and a ATI board.

    Think I will stay with ATI... Maybe Sis or Via will improve. I really liked the Uli
     
  5. PandaZ3

    PandaZ3 Active Member

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    I just ran across my old Abit Uli Driver CD and it re-ignited my feelings against Nvidia. I guess time has not yet healed that wound.
     
  6. Judas

    Judas Obvious Closet Brony Pony

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    my voodoo 3000 still screams at NVidia for dropping all 3dfx cards like they where the black plague
     
  7. IvanV

    IvanV HH Assassin Guild Member

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    :lol: Nvidia never supported nForce3 on any 64-bit OS even though all the CPUs it supports are 64-bit and the chipset itself and the motherboards were often primarily advertised for their 64-bit capability.

    BTW, nice thread resurrection. Not a record, but one of the highest scores, surely. :D
     
  8. mkk

    mkk Well-Known Member

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    I needed to remember this. :)
     
  9. The_Neon_Cowboy

    The_Neon_Cowboy Well-Known Member

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    Too often companies buy competitors just to gut anything they can use and then shut
    them down. The don't give any support for their products they acquired. I HATE them
    when they do this. Hardware firms do it & game companies too. It seems it works and
    they are NEVER truly punished for it :sigh:
     

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