When following the instructions to remove the nvidia drivers before running Driver Cleaner I'm running into this problem on the 5th instruction which says to "Navigate to device manager ->display adapters-> highlight nVidia and click uninstall or remove but don't reboot." (I'm in safe mode). The system returns a message stating it can't complete the request because the drivers may be needed to reboot the system. BTW... I can't complete #2 because nvidia doesn't show in the add/remove programs list. Since #5 can't be completed I hesitate to continue since the drivers were not uninstalled. Any suggestions would be appreciated. Thank you.