The official "I got an HD5000 series card" thread

Check and make sure you have net framework 2.0 or better installed, the driver control panel needs that for installation.


Congrats on getting the card.

 

i have both .net frame work 1.1 and 3.5 installed... IT just doesnt identify the card... I'm using it but its running as plug and play... nothing else...

 

You got your 6 pin power cable hooked up and check bios to use PCI-e for video. (if applicable on the bios)

 

Yes, I checked the 6 pin connector.. I'm trying to troubleshoot the problem.. I'll give you an update ASAP

 

Okay so I checked My Devices and the Error is CODE 10. It says the Device cannot start. I'm attaching a Screen shot for this. Please Help. I dont know whats wrong.

 

Did you uninstall your previous drivers before you installed the card?

 

Yes I did Actually.. I uninstalled all the drivers of Nvidia and then nivida physx.. then Nvidia control panel and what not.. Everything relating to Nvidia was uninstalled.. :dead:

 

Maybe try it in the other PCI-e slot......

 

My motherboard has two PCI-e Slots one is 16x the other 8x.

I tried it in the other pci-e slot too.. same result..

 

Is your 6-pin on the PSU? or you using a molex adapter to feed it? Try a different connector, or try the adapter. It may not be getting enough power.

 

I have two 6 pin connectors on the PSU and I tried both.. Same result though I have a molex connector too.. I can try that.. anyhow I have 600W cooler master PSU.. ISnt it sufficient??

 

Should be, I have a 430 watt Antec running a 5770 just fine.

 

If it wasnt getting the required amount of power would it start up and show images and go into windows??

 

With the standard windows VGA drivers it might.

 

That's why I asked, because it doesn't seem the card is damaged as its not artifacting on boot, but it won't let you install drivers.

But here's a question when you uninstalled nvidia drivers... did you uninstall motherboard drivers too??? Or is it all intel?

You've got the latest chipset drivers right?

 

Okay here is what I'm going to do

1. Do a complete clean windows install.
2. Use Molex convertor with the GPU
3. Then install the drivers.

Lets see how it goes. I'll Report back ASAP..

 

NO i did not uninstall the motherboards drivers. No my motherboard is MSI P35neo2-FR so the drivers arent from intel i think.. I'm not sure..

 

okay so I the problem is fixed.. * BIG SIGH*!!!.. I just did a clean windows install and then installed the ATI drivers... and now the card is recognized... Thank you people for all the HELP!!! you people ROCK!!!

 

thats the one im thinking about getting here soon..

 

It's alot of monitor for the money, I'll let ya know