Windows XP shutdown hangs

Discussion in 'Windows & Other OS Discussion & Support' started by Junkguy, Dec 30, 2004.

  1. Junkguy

    Junkguy PC Game Modder

    Joined:
    Sep 14, 2003
    Messages:
    731
    Likes Received:
    0
    Trophy Points:
    0
    Since yesterday, Windows XP hangs at the "Windows is shutting down" screen (happens every time I shut down). I've tried leaving it there, but it was still stuck even after a half hour. I've been doing cold power-downs everytime this happened. (By the way, I've tried virus scanning and system restore)

    It shuts down properly when I use safe mode. Following XP's Help and Support guide, and through trial-and-error, I managed to get it to work by narrowing down the culprit to a few startup services. Currently, only a few services are disabled, and I am quite sure that the offending service is one of them.

    Right when I thought everything was fixed and the culprit was found, I scheduled a scandisk ("Check Disk"/"Error Checking") and restarted. This time... it hanged again. WTF.

    As I'm writing this, I'm testing some other conditions for successful shutdowns. It seems to work when I restart immediately after the computer is fully finished loading (approximately 10 seconds after it reaches the desktop). However, everytime I restart like that, there is an End Process window for vsmon.exe (a component of ZoneAlarm) and it closes after the progress bar reaches 1/3.

    I have tried shutting down ZoneAlarm and ending vsmon.exe immediately after startup, and the shutdown still works.

    My theory is that if I allow the computer to fully load (like after many minutes), shutdown may hang. I just tested this theory, and it still shutted down successfully...

    So what's going on? Ever since it hanged after I scheduled a scandisk, it has worked under every condition I have tried. Probably it was caused by the scandisk? If I have already disabled the offending startup service, why would using scandisk still cause shutdown to hang? Maybe... theres more than one culprit?

    Any ideas?
     
  2. PangingJr

    PangingJr Member

    Joined:
    Mar 14, 2003
    Messages:
    5,989
    Likes Received:
    56
    Trophy Points:
    0
  3. Junkguy

    Junkguy PC Game Modder

    Joined:
    Sep 14, 2003
    Messages:
    731
    Likes Received:
    0
    Trophy Points:
    0
    Thanks for the links. It's ok, I think I've got it under control now.
     
  4. PangingJr

    PangingJr Member

    Joined:
    Mar 14, 2003
    Messages:
    5,989
    Likes Received:
    56
    Trophy Points:
    0
    No problem.
     

Share This Page

visited