X-Fi Windows 7 Driver Problem

Discussion in 'PAX Drivers' started by fdlchris, Jul 30, 2011.

  1. fdlchris

    fdlchris New Member

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    Hi,

    PLEASE NOTE: I will get to the point about this problem being related to PAX drivers, but please just let me go around the houses a little first, and explain some background on the issue. ;)

    I have a problem with my Soundblaster X-Fi (product: SB0670) under Windows 7 Ultimate.

    I originally installed the 2.18.0015 driver from Creative's website (file: SBXF_PCDRV_LB_2_18_0015.exe).

    The driver installed without any problems, but upon the completion of the install, there is no sound from the device.
    Under the device properties, the device is working properly and no errors are displayed, but there is no sound from the device at all.
    When Windows 7 starts up, at the login screen, there is a little bit of a "pop" from the speakers, like it's trying to play something, but it can't.
    Upon video playback, all videos are running extremely slow visually, but still with no sound.
    Windows Media Player plays sound files and MP3's but it's as if the speakers are not plugged in or are turned off (don't worry - I checked :D)

    I decided to restore to a previous image of my PC when I had Windows Vista Ultimate, and installed the device with the 2.18.0013 driver (file: SBXF_PCDRV_LB_2_18_0013.exe. This is because the 2.18.0015 driver is for Windows 7 ONLY.
    The driver works perfectly!!! Under Windows Vista, in combination with the 2.18.0013 driver, the sound is working and perfectly clear. I changed nothing physically with the hardware during the comparison.

    So I restored back to Windows 7 (because it's my preferred OS), and tried to install the 2.18.0013 driver, but this version of the driver doesn't recognise the operating system, so I can't use it :(

    So, I decided to completely uninstall all X-Fi drivers (in the registry too) and try PAX's latest 4.60 driver.

    Unfortunately, I'm having exactly the same problems as I did with 2.18.0015.

    Has anyone had similar problems with the SB0670 X-Fi?
    Yes, yes, I know it's an OEM (and therefore sucky) card, but if it works under Windows Vista perfectly, then why not Windows 7, with the latest drivers?

    Being honest, I'd prefer if the error was actually a driver install error, unrecognised device or operating system, as this no sound business is just infuriating! :mad:
     
  2. fdlchris

    fdlchris New Member

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    UPDATE: I extracted the setup files from the SBXF_PCDRV_LB_2_18_0013.exe driver file using WinRAR and managed to install the drivers under Windows 7.

    However, the 2.18.0013 drivers have the same result as the 2.18.0015 when installed under Windows 7.

    So, I've tried:
    Creative Official 2.18.0013
    Creative Official 2.18.0015
    PAX 4.60

    None of the above with my card (SB0670) under Windows 7.
     
  3. Robert McClelland

    Robert McClelland I'm An Uncle for 2nd time Staff Member

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    You have your OEM device id? It could be missing in my driver sets I can double check.
     
  4. Legas

    Legas New Member

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    Îòâåò: X-Fi Windows 7 Driver Problem

    did you try to disable onboard audio?
     
  5. fdlchris

    fdlchris New Member

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    Re: Îòâåò: X-Fi Windows 7 Driver Problem

    Yes, I did disable the onboard audio.

    1. Uninstalled the motherboard audio drivers.
    2. Disabled the onboard audio via BIOS.
    3. Installed the X-Fi device.
    4. Installed the X-Fi drivers.


    Sorry for not replying for so long but I just got fed up and took the card out and when back to onboard audio.

    I will re-install the card later today with PAX's drivers, and will provide you the OEM Hardware IDs what the system reports.

    Cheers.
     
  6. Legas

    Legas New Member

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    Îòâåò: X-Fi Windows 7 Driver Problem

    So Device manager shows your soundcard with no errors like it properly works?
    Go to Control Panel\Sound and ensure correct device is enabled and selected as Default
     
  7. gusdim

    gusdim New Member

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    im having the exact same problem, even with the dvd suite (link given in page 72 on the discussion thread). Down right is the sound icon with a red X and at control panel-sound when you go to the properties of the speakers, it isn't showing the jacks. it's like it doesnt understand the jacks of the sound card. tried official creative drivers too, but still the same. I tried every thing i could think of these 4-5 days, the only solution im thinking off now, is to format my Windows and install. A friend of mine installed the drivers without problems, but he was right after a format, so he didn't had any previous drivers. Can't really understand.
     
  8. i04045

    i04045 New Member

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    me to, hv a problem no sound from the speaker.

    i hv try to uninstall everything, driver cleaner,sweaper, add remove, registry cleaner.
    and after restart my comp n install driver PAX 4.6 and restart again, then still my speaker no sound.

    i check drive manage, i'm shock, i saw notice no audio installed.

    then i try to remove all again, and try install driver from daniel_k,
    everthing is OK.
    i think the promblem from PAX. if you want to install pAX, make sure your windows never installed creative driver.
     
    Last edited: Aug 20, 2011
  9. fabchingon

    fabchingon New Member

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    Do you installed the support pack 2.0 daniel k? i have the same problem with pax , even reinstall windows 7 and the pax drivers 4.6 and suite 2.0 ,on the same day had the same problem and still go frustrating
     
  10. i04045

    i04045 New Member

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    yea,
    first: i'm installed XFI_SupportPack_2_0.exe from daniel_k
    secnd: installed PAX MASTER Suite V2.05, because from daniel, creative support program like console launcer,etc, not working properly

    everything is ok, until this day.


    the problem whem i'm used PAX 4.6:
    1: first day i'm installed pax 4.6, no sound from speaker
    2: i try to installed PAX MASTER Suite V2.05, sound OK !
    i think, need PAX MASTER Suite to speaker working properly
    3. sometime after restart my com, or turn on my com, try to play winamp, no sound heared from speaker.
    4. i try to restart 1 -3 times, and speaker work normal. wew???? something wrong!!
     
  11. Robert McClelland

    Robert McClelland I'm An Uncle for 2nd time Staff Member

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    Try the new software suite :)http://dl.technewshw.com/driver/PAX/PAX PCI XFI PAX Audio Suite DVD 2011 V3.00.7z
     
  12. i04045

    i04045 New Member

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  13. Robert McClelland

    Robert McClelland I'm An Uncle for 2nd time Staff Member

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    Ya Software Suite always 64 bit :) Give it a try drivers are same v4.60 but better I think the suite then stand alone so far I don't get any audio delay.
     
  14. faheemakbar18

    faheemakbar18 New Member

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    HI all ...i just joined this forum to give solution to this problem...
    Open audio console or console launcher and go to headphone detection or headphone menu ...uncheck both options and see if sound come .....report back!
     
  15. fdlchris

    fdlchris New Member

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    Hello again,

    Since last time, I realised that there is a 2.18.0015 (file: SBXF_PCDRV_XPVT_LB_2_18_0015.exe) driver for Windows Vista (seperate from the 2.18.0015 for Windows 7 - bizarre).
    So I restored to Windows Vista, tested the 2.18.0013 to prove it works, which it did, and then uninstalled the driver, and updated to 2.18.0015. Like in Windows 7, the driver installs successfully, is visible as working and active in the Device Manager, the volume control in the taskbar is selectable, and the volume meter can be played with, but no sound. Like I said, as if a pair of headphones are in.

    It may be a seperate file for Vista and 7, but the same result.
    I tried with the PAX 4.60 driver again, but no luck.

    Disabling the headphone detection makes no improvement.

    Here is the device info from the Device Manager:


    [Hardware IDs]
    PCI\VEN_1102&DEV_0005&SUBSYS_00331102&REV_00
    PCI\VEN_1102&DEV_0005&SUBSYS_00331102
    PCI\VEN_1102&DEV_0005&CC_040100
    PCI\VEN_1102&DEV_0005&CC_0401


    [Compatible IDs]

    PCI\VEN_1102&DEV_0005&REV_00
    PCI\VEN_1102&DEV_0005
    PCI\VEN_1102&CC_040100
    PCI\VEN_1102&CC_0401
    PCI\VEN_1102
    PCI\CC_040100
    PCI\CC_0401


    [Device Class GUID]

    {4d36e96c-e325-11ce-bfc1-08002be10318}


    [Physical Device Object Name]

    \Device\NTPNP_PCI0018


    [Bus Type Guid]

    {c8ebdfb0-b510-11d0-80e5-00a0c92542e3}


    [Location Paths]

    PCIROOT(0)#PCI(0E00)#PCI(0600)


    [Device Instance Path]

    PCI\VEN_1102&DEV_0005&SUBSYS_00331102&REV_00\4&22775069&0&3070


    [Matching Device ID]

    pci\ven_1102&dev_0005&subsys_00331102




    The driver is fully installed, device working properly, the device is default, but no sound. The onboard audio is off, driver was fully uninstalled before installing the X-Fi device, it's disabled in the BIOS, EVERYTHING! It's the same under Windows 7.

    I must say, I've never had so much trouble with any other hardware than Creative products. The Sound Blaster Live! and Audigy cards were the same amount of hassle.
     
  16. Robert McClelland

    Robert McClelland I'm An Uncle for 2nd time Staff Member

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    Try Driver Version 5.00 in download section in PAX XFI sub forum ;)
     
  17. Legas

    Legas New Member

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    Îòâåò: X-Fi Windows 7 Driver Problem

    Creative has recently released beta driver to fix similar issue
     
  18. fdlchris

    fdlchris New Member

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    Re: Îòâåò: X-Fi Windows 7 Driver Problem

    No, PAX v5.00 didn't fix it. The problem remains. No sound.

    .... links?
     
  19. boyriot

    boyriot Headbangers

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    Re: Îòâåò: X-Fi Windows 7 Driver Problem

    here Creative Wereldwijde Ondersteuning

     
  20. Robert McClelland

    Robert McClelland I'm An Uncle for 2nd time Staff Member

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    Wait for new xfi dvd suite I be releasing soon
     

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